ISF · Order information
Colour, samples & application
Choose the specification carefully, then follow the instructions for the exact material supplied.
Your chosen reference
Check the VALPAINT product, effect, colour or catalogue reference, finish, pack sizes and quantities before ordering. ISF prepares pigmented materials to the selected order specification. Tell us before acceptance if you need to match an existing batch, sample or installed surface; do not assume that a reference alone guarantees an invisible join.
Images and samples
Screen settings, photography, lighting, texture, viewing angle and application technique affect how a decorative finish appears. Online images are a guide. A hand-applied sample helps you assess the material, but the movement and pattern will not repeat identically over a full wall.
Assess an appropriate physical sample in the intended light when appearance is important. Where goods are sold by reference to an agreed sample or description, the relevant legal obligations still apply. These notes do not excuse an incorrect reference, defective material or failure to meet an expressly agreed specification.
Quantities and batches
Coverage figures and wall calculators are estimates based on the stated system and measurements. Absorbency, preparation, number of coats, wastage and technique affect actual consumption. You are responsible for accurate measurements you provide. Order sufficient whole packs for the project and keep batch labels; ISF does not buy back surplus correctly supplied materials.
Storage and application
Use the current manufacturer instructions, safety data and label for every layer of the system. Check substrate suitability, primer, tools, dilution, temperature and drying intervals before starting. Do not substitute components or mix materials unless the relevant instructions or an agreed specification allow it.
Shelf life, any working or application window after pigmentation or preparation, and drying between coats are different. Where a post-preparation limit applies, establish the actual preparation date and relevant instruction. Ask ISF before use if information is missing or unclear.
Inspect the material and carry out the trial application required by the product instructions before proceeding over the full area. If a fault, wrong reference or unexpected result becomes apparent, stop where safe, preserve the labels and contact ISF. Continuing after a problem is apparent may increase avoidable loss; it does not automatically remove all legal rights.
Returns and support
Correctly supplied prepared finishes are not covered by an additional ISF change-of-mind offer. See returns and cancellations for the full rules and statutory rights. For a material or application question, contact ISF before proceeding.





















